Our Methods
SAKS has developed extensive relationships with some of the world’s leading companies and we work with organisations of all sizes . Read about our methods below.
Strategy
The SAKS strategy builds on our expertise in strategic consulting and technology to help clients perform at the highest levels so they can create sustainable value for their customers and shareholders.
Using our in-depth industry knowledge and technology capabilities, we identify new business and technology trends and develop business solutions to help clients in our global village. We have extensive relationships with some of the world’s leading companies and work with organisations of all sizes. Among the many strengths that distinguish SAKS in the marketplace is our:
- Extensive industry expertise.
- Commitment to the development of long-term relationships with our clients.
- Proven and experienced consulting teams.
- Our unique, client centric, e@RTH methodology.
SAKS delivers its services through coherent, industry focused teams. This industry focus provides SAKS professionals with a thorough understanding of the evolution of individual industries, associated business issues and applicable technologies, enabling SAKS to deliver innovative results tailored to each client’s industry.
Innovative Approach
Improving performance with technology driven strategic thinking are some of the reasons why our clients agree with our approach.
One
Our clients select us because we make a concerted effort to deliver results in an innovative way.
Whether it is our ability to view a project from an alternative angle that will benefit the client to running a business process workshop in a more proactive way, we are constantly looking outside of the box to find new, interesting, efficient and cost effective ideas on how to approach our clients business issues.
Two
The SAKS culture is one which encourages people to aim high, to exceed expectations, and to develop lasting, long-term relationships.
Our value commitment to our clients commits us to be faster, more flexible and cost effective than the bigger consulting firms; and to demonstrate greater quality, professionalism and expertise.
Three
Value delivery is always on our minds and we constantly audit our work.
Excellence in delivery drives everything we do at SAKS. It is through outstanding delivery that we achieve some of the highest levels of client satisfaction in the industry. To make sure we‘re always exceeding customer expectations we use a rigorous process from the beginning of each engagement to monitor satisfaction.
Four
We benchmark our own results through internal innovation and best practice workshops involving our clients.
Achieving deliverables on time and within budget as a benchmark for our clients is a core SAKS principle. We, however, never forget that we are also looking at this as a measure of our own success. We firmly believe our success is intertwined with the success of our client projects and all of our Consultants are bonused based on this principle.
Five
We commit to working with you throughout the implementation cycle, offering advice even when we’re not on your payroll.
It is imperative that we remain as open and flexible with our clients as possible. This includes going beyond what most consultancies might feel is the call of duty and offering real service to our clients even at times when a contract may not be in place. We see this as part of the principle of maintaining long-term relationships with our clients.
Six
We recognise the need for value consulting at rates that will help and not hinder the project business case. Our fees are some of the most competitive in the marketplace.
At SAKS, the culture is one of openness, honesty and integrity. As a Consultancy we pride ourselves on these values. It is with this in mind that we will put together a package that suits both the project budget and the client as a whole.
Knowledge Gate
The ‘Knowledge Gate’ is our Intellectual Capital Management Tool. Our consultants constantly leverage and innovate on our Knowledge and Intellectual Capital, built up from our numerous client engagements.
At SAKS we believe in a culture of constantly moving forward and progressing with our clients. The Knowledge Gate is an enabler towards this, allowing us to always build on and re-use lessons learned facilitating reduced timescales and costs for our clients.